The perils and benefits of internships

They can be hugely beneficial for both the intern and the organisation. But getting internships right means avoiding the misunderstandings and misconceptions. More..



The ‘right to disconnect’

How do you deal with ‘out of hours’ emails?
What do you expect your employees to do? More..



When is a dress code discrimination?

You have almost certainly heard recent media reports about employers putting pressure on female staff to dress in a more alluring way, but not so about male employees. More




Shared Parental Leave

According to news reports, only 1 % of fathers have taken up the opportunity to share parental leave a year after the option was introduced, however it is possible that there has been around 20-25% uptake. More..


Gender Pay Gap

A study by the Institute for Fiscal Studies (FIS) has revealed that mothers who return to work are paid 33% per hour less than men, with lower paid women hardest hit. More..



   Too hot to work?

   What are the rules?  Can you have a day off? More..



 Ready to retire?

The removal of the default retirement age and the changing of womens’ state pension age have resulted in an ageing workforce. More..


Do you have Pokemon characters in your workplace?

The take up of the smartphone game Pokemon Go has been astonishing, and people are finding it hard to confine their play to outside working hours. This highlights the importance of having appropriate policies in place to regulate the use of electronic devices by employees while at work.  More..


The dangers of a Presenteeism culture

The concept of presenteeism at work is a problem for employers, and now is considered to cover two issues that both result in the cost to organisations of poor mental health and well-being of their employees. More..


Fears of increased workplace racism.

In the wake of the EU referendum result, there have been reports of non-british workers being told to go home and suffering bullying or discrimination at work. Employers have a duty of care and a responsibility to monitor and clamp down such incidents. It is a good time to remind staff to respect each other’s opinions More..


What is Reflective Learning?

A recent talk for Gloucestershire assessors and tutors by Sue Davies highlighted the importance of Reflective Learning, When you take a moment to step back from doing and think about your actions and their results, you have taken the first step in Reflective Learning. More..


Brexit - what are the implications for employment law? 

The simple truth of course, is that we have to wait and see, but leaving the EU would make no immediate difference because we have implemented all EU Directives into Regulations - which remain binding UK regulations. This may change, as our future relationship with the EU is negotiated but predictions made in April by Daniel Barnett of Employment Law Services offer a balanced view. More..


When does working time start and end?

The appearance of Mike Ashley (Sports Direct) at the House of Commons has raised several topical points. In particular, in amongst the mud-slinging and counter claims between high profile businessmen, lies an important issue that is relevant to managers of many organisations and their employees: when does working time start and end? More..


Three million UK workers provide care but only 34% of employers have any policy in place to support them in the workplace.

It's estimated that three million UK workers are providing care in some form to older parents or dependents, but Just a third of employers (34%) have a formal or an informal policy in place to support carers in their workplace according to a new survey published by CIPD/Westfield Health research. More..


High profile Chelsea Team Doctor - Constructive Dismissal and Discrimination

Chelsea FC were forced to issue a humiliating apology to Eva Carneiro on Tuesday after they and Jose Mourinho dramatically agreed a pay-off with their former first-team doctor, just moments before she was due to testify against them. More..


Welcome to Nigel Walsh, our newest associate who joined us in April 2016

Nigel is a FCIPD qualified HR professional, who joined Charlton Asociates in 2016 with 18 years’ experience in different industries including manufacturing and service,

Nigel has Worked at different levels across the organisation in Local, European and Global roles and responsibilities which included organisational design, change implementation, coaching across all levels of the business, and HR team leadership with budgetary accountability.


We've just had some excellent feedback from our recent work with Swindon Dance.

"Thank you so much for an inspiring Equalities and Diversity training workshop today. It was thought provoking and inspiring. The level and pace worked well for all in the team I sensed, it really did for me.

The time just raced by, there was a good balance between giving information and having an opportunity to work /discuss in groups. it was really good to have some of our freelancers there .

I think you left everyone with a feeling of looking forward to more Equalities training together

Many, many thanks"
Marie McClusky
Swindon Dance

The evaluation forms gave an average overall score of 85% and very positive feedback on all parts of the session.  The generally shared view of the workshop was welcoming, informative, thought provoking and helpful.



New HR Support service for Voluntary and Community Organisations
Charlton Associates are delighted to have won the tender to be the HR provider for Gloucestershire Association for Voluntary and Community Action (GAVCA).
As a result of this partnership two new services will be offered to GAVCA members.  Any full member of GAVCA is now able to receive 1-hour free HR advice and support from GAVCA’s new HR Partner, Charlton Associates.
From November Charlton Associates will also be running quarterly HR advice sessions with GAVCA for voluntary and community organisations; topics will be specific to the voluntary and community sector.
The voluntary and community sector is facing a time of unprecedented change and trustees are faced with making difficult decisions forced on them by losing their funding.  Many groups and organisations are having to reduce the number of staff or find ways of working with staff in a different manner.  These challenges can be very difficult to manage and offering access to professional HR advice will be most welcome at this time.

Chris Hickey, Director of Charlton Associates said, “We’re delighted to have been chosen by GAVCA as their HR Partner following a tendering process.  We are very pleased to be chosen over some larger organisations and know it was our local presence and extensive experience of working with small organisations that helped win the contract.”
GAVCA Chief Executive, Catherine Kevis said, “We are very pleased to be working with Charlton Associates and believe they have a lot to offer GAVCA and its members, providing sound HR advice and support that takes into account the particular nature of voluntary organisations.”



Paul Riddick joins Community Connexions as new Chief Executive

Our clients, Community Connexions, are pleased to announce the appointment of Paul Riddick as its new Chief Executive who will be taking up his post on 7th September 2015. 

Paul joins from Mears Home Improvements, where he was responsible for the Gloucestershire Safe at Home service. In this role he was responsible for managing significant budgets, personnel and ensuring service delivery. Prior to this he was Chief Inspector for Cheltenham, Gloucestershire Constabulary, where he served at various levels including implementing national policy locally. 

Rich Garland, chair of trustees, Community Connexions commented ‘We are delighted to appoint Paul. He was the outstanding candidate and excelled in a robust recruitment day. This included meeting with partners, customers, staff, volunteers and trustees, as well as presenting, interviews and selection tests. We were in full agreement that Paul brings an invaluable set of skills and experience. This includes experience gained across the public and private sector as well as voluntary experience. I am looking forward to working alongside Paul as we shape the organisation going forward.’ 

Paul Riddick, commented, ‘I am very pleased to be joining Community Connexions. I am looking forward to engaging with our partners, our customers, as well as staff and volunteers. I am very excited to be leading a great team which delivers such an important service to local people and look forward to continuing to provide this.’ 

Chris Hickey, Director of Charlton Associates said ‘We were pleased to assist Community Connexions with recruiting their new CEO. We devised a bespoke recruitment process that was in accord with the values and characteristics of the organisation that allowed participation from a wide group of stakeholders.’

Community Connexions provides transport services to many different groups within local communities. It particularly focuses on carrying vulnerable groups of people to schools, supermarkets, hospital appointments, day centres and events. Previously known as Third Sector Services the company formally re-launched on 19 June with a networking event at its College Road offices. Employees, clients, volunteer drivers and passengers all attended the event.


Our annual sponsorship of the Carers Gloucestershire event Walk a Mile in my Shoes


We were delighted to be joined by Cheltenham mayor Duncan Smith and Gloucester mayor and mayoress Sebastian and Vicki Field. 

A great day helping to raise money for Carers Gloucestershire by walking 1 mile around the park in someone else's shoes.







Great news, Charlton Associates has won Highly Commended in the HR Project of the Year category for private sector companies with 50 to 250 employees,  a major industry accolade in a national awards scheme.

The project involved introducing a new management structure, to help improve staff engagement and retention rates for Clarendon Home Care Ltd, the leading home care service provider in Surrey and the South East.

In less than a year, trust in the company increased 30%, feelings of pride in the company rose 25% to 92%, staff retention rates rocketed, and a sense that staff were being paid fairly doubled from 42% to 84%.

The award was announced at a sparkling dinner at the Brewery in the City of London, hosted by TV’s George Lamb.

The Employee Engagement Awards celebrate the UK and Ireland’s small and big businesses doing things differently to create a rewarding working environment.

“It really is great to get national recognition for our work,” said Chris  “We’re a small company based in Gloucestershire with ambitious plans to help companies grow through investment in their people.”

Jamie Lawrence, editor of, said: “Employee engagement is on the mainstream business agenda and these awards show that the quality of work in this area is breathtaking.”


We're delighted to announce that we've formed an informal partnership with nvision consulting They specialise in helping charities navigate their way through the tricky world of quality standards especially the PQASSO Quality Mark.


We are delighted to hear that our clients Swindon Dance were successful in their bid for National Portfolio Status.  We worked with them to develop the funding bid and they have been awarded more than £600 000 over a 3 year period.  This secures the future of the organisation in the short term and we will continue to work with them on their organisational development strategy.  

Congratulations to Marie McCluskey and all her team.




Don't take our word for it...

"Sue is highly skilled and was able to draw out the relevant information. I have benefited enormously from the one 2 one session and I now feel very focused."
Client M 

"The session made me feel special and it was important to discuss things on a one 2 one basis"
Client J 

"Excellent presenter, dynamic, clear and very motivating. "
Anon - Diversity Course